I am a leader. There are employees that report to me in a very formal sense. I give them direction, I influence the work that they do, and I have a direct impact on the tasks that they are assigned. I am also in charge of different volunteer groups. These are folks who give their time to serve/volunteer to help achieve the mission of our organization. They look to me to remove obstacles, communicate vital information, and train them to do their jobs effectively. Sometimes I get it wrong. I forget to communicate some important piece of information. I miss...
