Last updated: September 26, 2026
Thank you for supporting my work. This policy explains how refunds, returns and cancellations work for purchases made on timparsons.me. If you have any questions, please contact me.
Books, journals and planners
Returns
You may request a return within 14 days of receiving your order. To be eligible, items must be unused and in the same condition you received them.
To start a return, contact me with your order number and the item(s) you’d like to return. Please don’t send items back without contacting me first.
Return shipping
You are responsible for return shipping costs, and original shipping costs are non-refundable. If your item arrived damaged, defective or incorrect, I’ll cover the cost of making it right (see below).
Damaged, defective or incorrect items
If your order arrives damaged, defective or incorrect, please contact me within 14 days of delivery with your order number and a photo of the problem. I’ll send a replacement or issue a full refund, including shipping.
Refunds
Once your return is received and inspected, I’ll let you know whether it’s approved. Approved refunds are issued to your original payment method. Depending on your bank or card issuer, it may take several business days for the refund to appear.
Coaching sessions and packages
Payments for coaching sessions and coaching packages are non-refundable. If you need to miss a scheduled session, you’re welcome to reschedule it. Please let me know as far in advance as possible so we can find a new time.
Wedding officiant services
Cancellations, changes and refunds for wedding services are governed by the terms of the signed wedding ceremony agreement. You can view the ceremony agreement here.
Questions
If you have questions about this policy or an order, please contact me and I’ll be glad to help.