I tweeted this question a week ago. It didn’t go as viral as I thought it would…but it did get some responses. For example: “I surely hope not.” “Sometimes I think it is!” “Seems like it!” I tweeted that out after having 2 experiences with organizations where the customer service was subpar, in my opinion. I’m sure we’ve all been there. It wasn’t like they cussed at me or did anything that was underhanded or illegal. But they didn’t provide good customer service. I used to teach a college-level course on customer service – because it’s that important for businesses. ...
5 Things I Wish I Knew About Marriage BEFORE I Got Married
It happens all the time. My wife and I hear things about our marriage that makes us smile. Things like: “You look so happy!” “You act like newlyweds!” “You can’t relate with what I’m going through because your marriage is so good.” “You two never fight.” We don’t smile because these things make us happy…we smile because very few people know our story. And everyone has one – even us. It wasn’t that long ago that Consuela and I were at the point of divorce. Things were not good and our marriage was in crisis. I don’t type or say...
Please Take My 2014 Reader Survey
I want to make my blog better and more relevant to your needs and interests. To do that, I need to know more about YOU. As a result, I have created my 2014 Reader Survey. Would you please take a few minutes to fill out the survey? By doing so, you will ultimately be helping yourself. Why? Because you will be helping me make my content even more interesting and relevant to you. Your input is important to me. The survey is easy to fill out. The survey results are completely anonymous. I can’t tell who said what. And it will...